1.0 Company Information.
Ultra High LLC. Sales@grapeharvesterparts.com
1.1 Ultra High LLC makes no guarantee to the accuracy of the content on this web site. All content on this website to our best knowledge is true and accurate how ever may change at any time without notice.
1.2 Ultra High LLC its employees, directors, associates, affiliates, distributors, take no responsibility to the outcome of you (the user) to the use of the products and information supplied and or purchased from this website and our company.
1.3 Purchases made from our website (www.grapeharvesterparts.com) or over the phone include a 14 day money back guarantee. Returns must be made within 14 days, and notify us by email that you wish to make a return on a product.
– Freight on returned products is to be paid for by the customer.
– Products are sold as is. Returns will not be accepted if the customer simply changes their mind.
– Under consumer law; faulty products will be exchanged free of charge. Faulty products are to be returned and notify us within 7 days of receiving the goods. Freight on faulty products is to be paid for by the customer.
1.3a Exchanges: If a customer wishes to exchange a product or purchase for any reason except being faulty or void for another item, The customer is to return the original purchase to us. All freight charges on the return and new postage is to be paid by the customer before any new products will be sent.
1.4 Ultra High LLC only supplies products listed on our website, we do not offer installation advice. it is the customers responsibility to obtain the appropriate advice or have our products installed by a professionally licensed company or dealer.
1.5 Ultra High LLC sources its products from numerous distributors and manufacturers which may be located around the world. As stated in figure 1.3 we accept returns within a 14 day period from time products are received. If warranty is provided on a product you will be given manufacturer contact details upon request. We handle NO warranty claims and take no responsibility for the use and outcome of the product supplied.
1.6 Ultra High LLC, Its employees, directors, associates, can not be held responsible for damage to your person, property, or possessions relating from your use with products purchased from Ultra High. It is the buyers full responsibility to seek the appropriate installation advice before installing any product purchased onto their intended equipment for use.
2.0 Payments & Shipping Information.
2.1 Ultra High LLC accepts payments for goods via Pay-Pal or Credit Card payments only.
2.2 Payment must be made in full before any goods are dispatched to the customer unless otherwise agreed upon before hand.
2.3 After payments have cleared from customer, items in stock will be aimed to be posted within 3 business days. All out of stock items, or custom ordered parts may take up to 3 weeks before shipped. You will be informed if this is the case.
2.4 All items will be posted via the best available courier to the customers location at the time of order.
2.5 All items sent include tracking information.
2.6 Security & Credit Card Processing:
– 256 Bit Encryption SSL – Our website employs the latest security measures to ensure that your personal data (name, address, credit card number) are all secure in the transmission to our website. This encompasses a 256 bit SSL encrypted connection on all payment pages on this website. The SSL Certificate is verified and backed by WP Engine which is a world leader in internet security & web services.
We do not store or keep any record of credit numbers, either online or offline. In fact no one in our company ever see’s the actual credit card number as the transaction you perform on this website is instantaneous, and once complete the number is discarded by our system automatically, without human eyes seeing it.
Any payment made via credit card processed over the phone or in person may include a 3% surcharge.
3.0 DIY articles, Website Articles, Tutorials, Photos, Videos & Website content. All information provided on this website (http://grapeharvesterparts.com) and any affiliate links is at the opinion of the author of the appropriate page. The information on this website is provided as a guide only and should not be taken as advice, installation advice or a commitment to buy any product mentioned.
3.1 It is up to the user of this website & buyer of any product to seek independent advice and installation by a qualified professional.
3.2 Ultra High LLC and its employees or affiliates take no responsibility to the outcome of your products purchased or out come by following any information contained in this website. It is provided as a guide only.
4.0 Any purchase made via grapeharvesterparts.com, E-bay, Amazon, in person or over the phone; We may sign you up to our newsletter automatically to receive future updates and information on our products.
4.1 You may remove your self from our mailing list by visiting our website, and clicking unsubscribe from our newsletter signup section.
5.0 For more information on the products and services Borods.com provides. simply contact us to talk to one of our Staff.
Disputes – If you have any dispute regarding a transaction or product. Please email email@example.com and include your order or invoice number, contact details and as much information on your dispute as possible. One of our staff members will respond accordingly and look to resolve your issue.
Un-Authorized Transactions – If their are any un-authorized transactions against us (Credit card charge-backs or PayPal Disputes) ‘Ultra High LLC’ we may instruct our bank to charge any credit card used for purchase to recoup any losses that may occur un-lawfully or against these terms & conditions. If no credit card was used, we may seek the service of third party debt collection agencies to recoup any losses that may arise.